Unexpected payments
Your payment, financing terms, fees, or total cost differ from what you believed you were agreeing to.
For U.S. solar homeowners
Concerned about your solar contract?
If your solar agreement has left you with unexpected costs, unresolved installation problems, or promises that do not match your experience, you may be able to have your situation reviewed.
See If You May QualifyYou’ll continue to a third-party eligibility form. Contract cancellation is not guaranteed.
Start with your experienceEvery contract and situation is different
Explore possible optionsA review can help identify potential next steps
No guaranteed outcomeEligibility and results depend on your circumstances
Common homeowner concerns
Does any of this sound familiar?
Homeowners seek help with solar agreements for many reasons. These examples do not by themselves establish eligibility.
Unmet expectations
Your system, savings, energy production, or utility bill has not matched the representations made to you.
Installation problems
The project is incomplete, delayed, not operating correctly, or has caused unresolved property concerns.
Sales concerns
You feel important contract terms were unclear, omitted, rushed, or presented differently during the sale.
A straightforward first step
Find out whether your situation may qualify for review
The third-party destination will ask about your solar agreement and experience. Submitting an inquiry is not a promise that your contract can or will be cancelled.
Check potential eligibility- 1
Answer a few questions
Share basic details about your agreement, installation, financing, and current concerns.
- 2
Request a case review
A third-party service can consider the information you provide and whether assistance may be available.
- 3
Review any proposed next step
Ask about services, fees, timing, risks, and terms before signing or paying for anything.
Before requesting a review
Details worth gathering
Having records available can make it easier to explain what happened and understand the agreement you signed.
Your contract
Locate the signed agreement, financing documents, amendments, warranties, and cancellation terms.
Billing records
Gather loan or lease statements, utility bills, invoices, and evidence of unexpected charges.
System information
Note installation dates, equipment condition, production reports, and unresolved repair issues.
Communications
Keep relevant emails, texts, advertisements, proposals, and notes from conversations.
Cancellation is not automatic
Whether relief may be available depends on your contract, facts, location, provider, financing arrangement, applicable law, and the reviewing organization’s criteria. Do not stop required payments or take legal action based solely on this website.
Common questions
Understanding the inquiry process
Does submitting the form cancel my solar contract?+
No. It only submits an inquiry to a third-party service. Any review, eligibility decision, engagement, or cancellation process happens separately.
Is cancellation guaranteed?+
No. Outcomes vary based on the contract, evidence, circumstances, location, provider, financing, and other factors.
Who receives my information?+
Following a button takes you to a third-party website that operates under its own privacy policy and terms. Review those documents before submitting personal information.
Should I stop making payments?+
Do not stop contractual or financing payments based on this page. Missing payments can have serious consequences. Consider qualified legal or financial advice for your circumstances.
What should I ask before accepting help?+
Ask who will handle your matter, what services are included, what fees apply, the expected timeline, possible risks, and whether any result is promised.
Explore your next step
See if your solar situation may qualify for review
Continue to the third-party questionnaire to provide basic details.